diff --git a/addons/point_of_sale/static/src/js/printers.js b/addons/point_of_sale/static/src/js/printers.js
index 8119606bbcb..4eb6ea64303 100644
--- a/addons/point_of_sale/static/src/js/printers.js
+++ b/addons/point_of_sale/static/src/js/printers.js
@@ -30,7 +30,11 @@ class PrintResultGenerator {
             successful: false,
             message: {
                 title: _t('Connection to the printer failed'),
-                body: _t('Please check if the printer is still connected.'),
+                body: _t('Please check if the printer is still connected. \n' +
+                    'Some browsers don\'t allow HTTP calls from websites to devices in the network (for security reasons). ' +
+                    'If it is the case, you will need to follow Odoo\'s documentation for ' +
+                    '\'Self-signed certificate for ePOS printers\' and \'Secure connection (HTTPS)\' to solve the issue'
+                ),
             },
         });
     }
diff --git a/addons/pos_epson_printer/static/src/js/printers.js b/addons/pos_epson_printer/static/src/js/printers.js
index 72a855963d3..05b304f710c 100644
--- a/addons/pos_epson_printer/static/src/js/printers.js
+++ b/addons/pos_epson_printer/static/src/js/printers.js
@@ -19,7 +19,11 @@ class EpsonPrintResultGenerator extends PrintResultGenerator {
             successful: false,
             message: {
                 title: _t('Connection to the printer failed'),
-                body: _t('Please check if the printer is still connected.'),
+                body: _t('Please check if the printer is still connected. \n' +
+                    'Some browsers don\'t allow HTTP calls from websites to devices in the network (for security reasons). ' +
+                    'If it is the case, you will need to follow Odoo\'s documentation for ' +
+                    '\'Self-signed certificate for ePOS printers\' and \'Secure connection (HTTPS)\' to solve the issue'
+                ),
             }
         });