diff --git a/soong_workflow/models/soong_workflow_record.py b/soong_workflow/models/soong_workflow_record.py
index 124ccc897..72bbecb1b 100644
--- a/soong_workflow/models/soong_workflow_record.py
+++ b/soong_workflow/models/soong_workflow_record.py
@@ -659,7 +659,10 @@ class SoongWorkflowRecord(models.Model):
         for record in workflow_records:
             try:
                 biz_record = self.env[record.res_model].browse(record.res_id)
-                urgency_level = biz_record.urgency_level or 'normal'
+                if hasattr(biz_record, 'urgency_level') and biz_record.urgency_level:
+                    urgency_level = biz_record.urgency_level
+                else:
+                    urgency_level = 'normal'
                 task_type = 'urgent' if urgency_level in ('urgent', 'emergency') else 'normal'
 
                 for emp in record.employee_ids: